Inbound Customer Service/Retention

Assist and retain more of your valuable customers with articulate, well-trained service agents housed in our call center or operating in our virtual network. Receive consistent, reliable service and improved first-call resolution. NeoVox Global inbound call center services include:
  • Customer Service/Service Fulfillment
  • Inquiries/Requests/Complaints Handling
  • Help Desk/Technical Support
  • Order Taking/Order Entry/Order Processing
  • Reservations/Booking/Authorizations
  • Call Overflow/After-Office-Hours Support
  • Dealer Locators
  • Multilingual Support
  • Inbound Surveys
  • Email Response
  • Web Chat
  • Social Media
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